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1. Introduction

JB Lines (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how long we retain it, and how we protect it when you interact with our website or services.

By using our website or communicating with JB Lines, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect business and contact information that you voluntarily provide when contacting us, requesting services, booking appointments, or conducting business with us.

The information we may collect includes:

  • Company name

  • Name of the individual representing the company

  • Email address

  • Phone number

  • Business or service address

We collect only the information necessary to provide our paving and surface maintenance services.

3. How We Use Your Information

JB Lines uses the information we collect for the following purposes:

  • To communicate with clients and respond to inquiries

  • To sell and provide paving and surface maintenance services

  • To schedule and manage service appointments

  • To send service updates, confirmations, or follow-ups

  • To maintain business records and client relationships

Your information is used strictly for legitimate business purposes related to providing our services.

4. Information Sharing

JB Lines does not sell, rent, or share personal or client information with third parties.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Retention

JB Lines retains client information for up to five (7) years. This allows us to maintain business records and continue providing services or follow-up opportunities for future work.

After this retention period, information may be securely deleted or archived according to internal record-keeping practices.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

You may request to review, update, or remove your information from our records at any time by contacting us.

8. Changes to This Policy

JB Lines may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

JB Lines
813 3 Ave S, Lethbridge, AB, T1J 0H8
info@jblines.com

SMS Consent Statement

By providing your phone number, you agree to receive SMS messages from JB Lines related to service inquiries, appointment scheduling, project updates, and follow-up communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Consent is not a condition of purchase. SMS consent is not shared with third parties or affiliates for marketing purposes.